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BDC Customer Care Specialist

NISSAN 112
locationPatchogue, NY 11772, USA
PublishedPublished: Published today
Full time
Join the Nissan 112 Team - We're Growing and Hiring!

Are you a people person with a positive attitude and a passion for delivering outstanding customer service? If you're looking for an exciting opportunity with a growing, successful dealership, Nissan 112 wants to hear from you!

We're looking for motivated, energetic individuals to join our fast-paced Business Development Center (BDC). Whether you have previous BDC or call center experience or are eager to start a new career, we'll provide the training and support you need to succeed. Bilingual candidates are strongly encouraged to apply!
What You'll Do

As a BDC Representative, you'll be the first point of contact for many of our customers and play a vital role in creating an exceptional experience by:
  • Responding to customer inquiries by phone, email, and internet leads.
  • Building lasting relationships with current and previous customers.
  • Identifying customers' vehicle needs through active listening.
  • Scheduling, confirming, and following up on sales and service appointments.
  • Following proven call and email processes.
  • Conducting customer satisfaction surveys.
  • Supporting the team with additional responsibilities as needed.
What We're Looking For

We're seeking enthusiastic team players who thrive in a fast-paced environment and love helping people. The ideal candidate will have:
  • A high school diploma or GED.
  • Outstanding communication and customer service skills.
  • A friendly, professional, and positive attitude.
  • Strong organizational and multitasking abilities.
  • Basic computer proficiency.
  • A reliable work history.
  • Strong English language skills.
  • Previous BDC or call center experience is a plus-but not required!
  • Bilingual skills are a big advantage.
Why You'll Love Working at Nissan 112

We believe our employees are the key to our success, and we're committed to helping you grow. We offer:
  • Competitive base pay plus commission with excellent earning potential.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Flexible spending accounts.
  • Company-paid factory training.
  • Employee discounts.
  • A supportive team environment with real opportunities for career advancement.

If you're ready to start an exciting career with a dealership that values your hard work, rewards your success, and invests in your future, apply today! We can't wait to welcome you to the Nissan 112 family!