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Clinical Customer Service Specialist

PublishedPublished: Published today
Customer Service Representative
$21 - $25 per hour
Dental Customer Service Specialist-Omaha, NE/Bel Drive Dental

Bel Drive Dental - Omaha, NE

$21-$25/hour DOE | Full-Time, M-TH, 8am-5pm, Fridays 8am-12noon | Great Benefits!

Quick Apply - You're a Great Fit If You:
  • Have 2+ years of Dental customer service experience
  • Have experience working in a dental office!
  • Are Friendly, organized, positive, and comfortable in a fast-paced environment

If this sounds like you, we'd love to meet you!

Bel Drive Dental is looking for a Dental Customer Service Specialist/Scheduler to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience!

Why You'll Love Working Here:
  • Free dental care for you and your immediate family
  • Health, vision, and life insurance
  • Health Savings Account (HSA)
  • Paid Time Off (PTO) accrual starting after initial 80 hours or 2 weeks!
  • 401(k) with employer matching
  • Profit sharing & bonus opportunities
  • Continuing education reimbursement
  • Referral bonus program
  • Uniform reimbursement
  • Birthday gift card
  • Positive, supportive team culture
What You'll Do:
  • Welcome patients and provide outstanding customer service!
  • Answer incoming calls and schedule appointments to keep schedules full for our amazing patients!
  • Check patients in and out at the front desk
  • Respond to voicemails, emails, texts, and appointment requests very timely
  • Collect payments and enter them into the practice software, Dentrix Ascend
  • Maintain HIPAA compliance
  • Help create a positive, professional clinic environment for everyone!
  • What We're Looking For:
  • 2+ years of customer service experience
  • Dental office experience required
  • Experience with Dentrix Ascend or dental software preferred
  • Strong multitasking and communication skills
  • Positive attitude and team mindset
  • About Bel Drive Dental:
  • Bel Drive Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we're proud to serve patients across the Omaha area.

Compensation
$21-$25 per hour

Salary range

  • $21 - $25 per hour