CSR-Glynn EH

Salary: $31,861.00 Annually
Location : Brunswick, GA
Job Type: Full Time Hourly
Job Number: 2026-00638
Division/Section: District 9-1 County Position
Opening Date: 06/10/2026
Closing Date: 6/28/2026 11:59 PM Eastern

Description

Performs a variety of customer service and clerical support functions in a busy Environmental Health Department office. May resolve complicated issues involving customer service and researching governing policies, procedures or laws to respond to clients or visitors.
Incumbent must be able to multi-task and work efficiently in a fast paced environment, be proficient with computers and a variety of software programs, appropriately handle customer service issues and manage customer demands.
*Outstanding benefit package - M-F work schedule - 13 Paid Holidays*
All Coastal Health District, County Health Department employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.
Job Responsibilities

Provides helpful, efficient, customer service to each customer in a respectful and compassionate manner
Analyzes problems, questions, issues, etc and develops and reports recommendations for resolving them
Conducts research to compile information needed to generate reports, complete projects and accurately respond to questions and concerns
Researches and/or resolves program or client issues or questions May represent the manager in various matters
Answers main phone line for Environmental Health and greets customers to receive payments and plans.
Creates records and enters data into electronic database and runs reports as needed
Minimum Qualifications

High school diploma or GED AND 12 months of experience handling customer's questions, complaints and/or providing information.

Preferred Qualifications:

• Ability to multi-task in a fast-paced environment
• 1 to 3 years of experience in customer service
• 1 to 3 years of experience of handling money and taking payments
• 1 to 3 years of experience with data entry
• Working knowledge of Microsoft Office applications
• Background in Public Health or Science related field

Additional Information

For more information on the State of Georgia Benefits visit http://team.georgia.gov/

Benefits for Full Time Eligible Employees
• 13 Paid Holidays
• Generous Leave Package-Educational Support Leave, 3 wks accrued Annual leave & 3 wks accrued Sick Leave
• Defined Benefit retirement plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Care Spending Account
• Dependent Care Spending Account
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Legal Insurance
• Long-Term Care Insurance
• Specified Illness
• Deferred Compensation (401K & 457 Plans)

Additional Perks
• A supportive and rewarding work environment
• Physical Activity Breaks
• Employee Assistance Program

To learn more about the Coastal Health District visit -
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted via email by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.
*Coastal Health District is an Equal Opportunity Employer*
The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.
If you require accommodations under the American Disability Act (ADA), notify this agency of your request by the closing date of this announcement.
Applicants chosen for employment will be subject to the following
Criminal Background Check/Fingerprinting
Reference Checks & Immunizations Required
* May be subject to pre-employment drug screen
Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation & sick leave, paid parental leave, dental, vision, long term care, and life insurance.
Standard Benefits for Part-Time Employees
Part-time employees receive the Georgia Defined Contribution Plan and paid parental leave.
01

The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?

• Yes
• No

02

What is your level of proficiency in Microsoft Office?

• No experience
• Beginner
• Intermediate
• Advanced
• Expert

03

What is your highest level of education completed?

• Master's Degree
• Bachelor's Degree
• Associate's Degree
• High School Diploma
• GED

04

How many years of experience do you have providing customer service?

• None
• Less than 1 Year
• 1+ Years
• 2+ Years
• 3+ Years
• More than 4 Years

05

How many years of experience do you have with data entry?

• None
• Less than 1 year
• 1 - 3 years
• 3 - 5 years
• More than 5 years

Required Question