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Customer Service Representative

PublishedPublished: Published 2 weeks ago
Customer Service Representative
$21 per hour
Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK!

Be the Voice That Connects Our Community to Exceptional Service

Location: Anchorage, Alaska
Schedule: Monday-Friday | 8 AM - 5 PM (No late nights!)
Pay: Starting at $21.00 per hour.
Type: Full-Time | Office-Based

Why Join Alaska Waste?

At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean-we build strong communities with every customer call. We're looking for a Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent.

If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!

What You'll Be Doing

You'll be the first point of contact for our customers-helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.

Your day-to-day will include:
  • Answering incoming calls and assisting customers with service requests, billing, or account changes
  • Resolving customer concerns with clarity, care, and a positive attitude
  • Using company systems and Microsoft Office tools (Word, Excel, Outlook)
  • Preparing service orders, change of address forms, and account adjustments
  • Collaborating with internal departments to ensure excellent service
  • Occasionally assisting at the front desk/reception area
  • Promoting goodwill and offering additional services where appropriate

What You Bring to the Table
  • 2+ years of customer service experience (call center experience is a plus!)
  • Comfortable using MS Word, Excel, and Email
  • Fast, accurate typing & 10-key skills
  • Great organization, multitasking, and communication abilities
  • A calm and professional demeanor-even under pressure
  • High school diploma or equivalent preferred
  • Ability to work in-office (remote work may be requested during temporary protocols)

Your Work Environment
  • Clean, bright office environment
  • Standard workstation (desk, phone, headset, dual monitors)
  • Fast-paced, high-volume call setting
  • Long periods of sitting and typing
  • Occasional exposure to elevated noise from nearby calls

Perks & Benefits
  • Medical, dental, and vision insurance
  • Flexible spending account (FSA)
  • Short & long-term disability coverage
  • Life insurance
  • 401(k) retirement plan with match
  • Paid training and internal promotion opportunities
  • Work with a supportive, team-first group of professionals

Apply Today and Connect with Your Future

Ready to build your future with a growing, mission-driven company?

Apply now at: www.wasteconnections.com

Search for Customer Service Representative - Anchorage, AK and complete your application!

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Salary range

  • $21 per hour