Customer Service Representative
Real Soft, Inc.
Austintown, OH 44515, USA
Published today
Customer Service Representative
Full time
$21 per hour
Location: Onsite
Job Title: Customer Service Representative - Temporary
Location Address: 3710 Belmont Ave, Youngstown, OH 44515
Work hours: 9am - 5:30pm (Mon - Fri)
Brand: EssilorLuxottica/Classic Optical
Temp only or Temp to Perm: Temp
Labor Category: Clerical/Call Center - Total Markup 33.05% Payment Terms: Net 90 days (pay when paid) Tenure MU 22.50% after 13 mos Missing Equipment fee $2000 Background check, OIG/GSA Exclusion Screenings Brand: Luxottica (Shared Services)
Job Description: Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements: Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Top 3-5 desirable attributes/qualifications? Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/ Years of Experience education - Highschool diploma/4+ years of customer service experience.
Job Title: Customer Service Representative - Temporary
Location Address: 3710 Belmont Ave, Youngstown, OH 44515
Work hours: 9am - 5:30pm (Mon - Fri)
Brand: EssilorLuxottica/Classic Optical
Temp only or Temp to Perm: Temp
Labor Category: Clerical/Call Center - Total Markup 33.05% Payment Terms: Net 90 days (pay when paid) Tenure MU 22.50% after 13 mos Missing Equipment fee $2000 Background check, OIG/GSA Exclusion Screenings Brand: Luxottica (Shared Services)
Job Description: Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements: Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Top 3-5 desirable attributes/qualifications? Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/ Years of Experience education - Highschool diploma/4+ years of customer service experience.
Salary range
- $21 per hour