Customer Support Technician

Job Title: Customer Support Technician

Location: Ocoee, FL 34761

Job Description:-

Responsible for supporting enterprise IT hardware and software systems. Provides both onsite and remote technical support, including installation, configuration, troubleshooting, and maintenance of IT resources.

Required Skills:-

1. Knowledge of Windows 10/11
2. Proficiency in Microsoft Office 365
3. Basic troubleshooting and problem-solving skills
4. Ability to work independently and in a team
5. Strong communication and organizational skills

Preferred Qualifications:-

1. Experience in enterprise IT environments
2. Knowledge of AV/conferencing tools
3. IT certifications