Entry Level Customer Service Assistant

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking an Entry Level Customer Service Assistant to help provide outstanding support to customers and assist with daily service operations. This position is ideal for individuals looking to start a career in customer service.

Responsibilities

• Assist customers with questions and service requests.
• Provide accurate information regarding products and services.
• Resolve basic customer concerns professionally.
• Maintain records of customer interactions.
• Support customer satisfaction initiatives.
• Assist with administrative customer service tasks.
• Collaborate with team members to achieve service goals.
• Participate in training and development activities.

Qualifications

• High school diploma or equivalent.
• Strong communication skills.
• Positive and friendly attitude.
• Customer-focused mindset.
• Ability to work in a fast-paced environment.
• Strong organizational abilities.
• Team-oriented approach.

Additional Information

• Competitive salary package ($47,000 - $51,000 annually)
• Comprehensive training and professional development
• Clear career advancement opportunities
• Collaborative and supportive team environment
• Opportunity to develop valuable marketing and leadership skills
• Performance-based growth opportunities
• Exposure to innovative marketing campaigns and business strategies
• Full-time position with long-term career potential
• Dynamic workplace focused on personal and professional success