Full-Time Legal Intake Client Support - Nashville

Full-Time Legal Intake Representatives - Nashville, TN

Ready to start a rewarding career where you can truly make a difference? At Legal Intake Professionals, we believe a diverse team builds a stronger workplace. We are looking for motivated and compassionate individuals to join our growing team in Nashville in July! As the first point of contact for individuals seeking personal injury assistance, you will set the tone for their experience using empathy, active listening, and clear communication.

No previous customer service experience? No problem! We provide full training.

What You'll Do:

• Take incoming calls and live transfers from potential clients.
• Use detailed scripts and intake forms to accurately gather claim details.
• Guide conversations with patience, professionalism, and care.

What You Need to Succeed:

• Fast and accurate typing, solid computer skills, and strong verbal/written communication.
• A professional phone presence, great active-listening skills, and the ability to connect with diverse personalities.
• High School Diploma, at least 18 years of age. A flexible schedule, including nights, weekends, and holidays. Punctuality and great attendance are a must!
• Bonus: If you are Bilingual in Spanish and English.

Perks & Benefits:

• Pay: $20/hr with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18/hr.
• Employee Stock Ownership Program
• Comprehensive Medical, Dental, and Vision coverage
• Paid Vacation and Free Life Insurance
• Traditional 401(k) with company match
• Legal Assistance benefits

Schedules and Training:

• Full-time, 8-hour shifts
  • Various Schedules
• Training: We are looking to start new hires either July 6 or July 20.
  • Training for July 6th start: Two weeks, M-F 4pm-8pm.
  • Training for July 20th start: One week, M-F, 8am-5pm.
  • Once training is complete, you will move to your full-time shift.

Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.