Help Desk Technician Jackson MS ONSITE
Selected candidate's role will focus on providing all levels of support to our customer base, both
remotely and onsite. Candidate will be the initial point of contact with end users requesting IT
Support. Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software
installation, hardware implementation and active directory administration. Candidate must also
have experience providing remote assistance using various platforms and must be experienced
with providing support for O365 Applications. Must be good at organizing, prioritizing, and
planning. Candidate must be able to update and maintain Help Desk records in accordance with
established support procedures. Candidate must also have excellent communication skills.
Selected candidate's role will focus on providing all levels of support to our customer base, both
remotely and onsite. Candidate will be the initial point of contact with end users requesting IT
Support. Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software
installation, hardware implementation and active directory administration. Candidate must also
have experience providing remote assistance using various platforms and must be experienced
with providing support for O365 Applications. Must be good at organizing, prioritizing, and
planning. Candidate must be able to update and maintain Help Desk records in accordance with
established support procedures. Candidate must also have excellent communication skills.