WHAT YOU'LL DO: <ul><li>GREET CUSTOMERS PROMPTLY AND PROVIDE A WELCOMING, PROFESSIONAL EXPERIENCE.</li><li>ASSIST CUSTOMERS WITH ROUTINE MAINTENANCE NEEDS, INCLUDING OIL CHANGES, TIRE SERVICES, BATTERIES, FILTERS, AND FACTORY-SCHEDULED MAINTENANCE.</li><li>RECOMMEND MAINTENANCE SERVICES BASED ON VEHICLE MILEAGE, CONDITION, AND MANUFACTURER GUIDELINES.</li><li>PREPARE SERVICE ESTIMATES AND EXPLAIN RECOMMENDED SERVICES IN A CLEAR, CUSTOMER-FRIENDLY MANNER.</li><li>COORDINATE VEHICLE FLOW THROUGH THE QUICK LANE TO ENSURE TIMELY SERVICE.</li><li>KEEP CUSTOMERS UPDATED ON SERVICE PROGRESS AND ESTIMATED COMPLETION TIMES.</li><li>ANSWER QUESTIONS REGARDING VEHICLE MAINTENANCE AND SERVICE RECOMMENDATIONS.</li><li>WORK CLOSELY WITH TECHNICIANS TO ENSURE ACCURATE COMMUNICATION AND EXCEPTIONAL CUSTOMER SATISFACTION.</li><li>PROCESS REPAIR ORDERS, PAYMENTS, AND SERVICE DOCUMENTATION ACCURATELY.</li><li>BUILD LASTING CUSTOMER RELATIONSHIPS THROUGH OUTSTANDING SERVICE AND FOLLOW-UP.</li></ul> IDEAL CANDIDATE: <ul><li>STRONG CUSTOMER SERVICE AND COMMUNICATION SKILLS.</li><li>SALES OR SERVICE ADVISOR EXPERIENCE PREFERRED.</li><li>AUTOMOTIVE EXPERIENCE IS A PLUS BUT NOT REQUIRED.</li><li>ABILITY TO WORK IN A FAST-PACED ENVIRONMENT.</li><li>ORGANIZED, DEPENDABLE, AND TEAM-ORIENTED.</li><li>COMFORTABLE RECOMMENDING MAINTENANCE SERVICES THAT BENEFIT CUSTOMERS AND THEIR VEHICLES.</li></ul>

QuickLane Service Advisor