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Find Full-Time Customer Service Representative Jobs
Customer Service Representatives help customers resolve questions, solve problems and get the information they need. Depending on the employer, a customer service role may involve assisting customers by phone, email, live chat or other digital channels.
Full-time Customer Service Representative positions are available across a wide range of industries, including financial services, healthcare, insurance, retail, technology, logistics and business services. Employers may offer onsite, hybrid or remote work depending on the position and location.
Common responsibilities for Customer Service Representatives can include answering customer questions, resolving account or service issues, documenting customer interactions, processing requests and communicating with customers across multiple channels. Some positions may also involve technical support, sales, retention or other specialized customer-service responsibilities.
Skills Employers Look for in Customer Service Representatives
Employers commonly look for candidates who have strong communication, listening and problem-solving skills. Customer Service Representatives may also need to be comfortable using customer relationship management systems, contact center software and multiple computer applications while assisting customers.
Relevant skills can include:
Verbal and written communication
Customer problem resolution
Active listening
Computer and data-entry skills
CRM or contact center software experience
Ability to manage multiple tasks
Professionalism and patience
Sales, technical support or account-service experience, depending on the role
Search Full-Time Customer Service Jobs
Browse the current full-time Customer Service Representative jobs listed above to find opportunities that fit your experience and location. New positions are added regularly, so check back often for new customer service opportunities.