Privacy Policy
Privacy Policy
contactcenterjobs.com
Effective Date: February 28, 2026
Last Updated: February 28, 2026
This Privacy Policy describes how contactcenterjobs.com (the “Site”) collects, uses, discloses, and otherwise processes information about visitors, job seekers, and employers (collectively, “you”). The Site is owned and operated by JobHub Group LLC doing business as ClickHireMatch (“ClickHireMatch,” “Company,” “we,” “us,” or “our”). We are based in Illinois, United States.
This Policy applies to information collected through the Site and related services, including our job board, resume/profile database, job application tools, communications (email, SMS where enabled), and other features that link to this Policy (collectively, the “Services”). Your use of the Site is also subject to our Website Terms of Use.
For clarity, the following terms are used in this Policy:
We collect information you provide directly to us, such as when you create an account, upload a resume, apply for a job, post a job, contact us, or otherwise use the Services.
When you access or use the Services, we (and our service providers) may automatically collect:
We may receive information from third parties, such as:
Certain parts of the Services may allow you to post content that can be seen by others (for example, a public profile, a resume you make searchable, or forum/community postings if offered). If you choose to make information public, other users or third parties may access, copy, and use it, and we may not be able to control what they do with it.
We use information for purposes such as:
If you create a job seeker profile or upload a resume, you may be able to control whether your profile/resume is searchable or visible to employers through your account settings (if available). Where settings are not available, you may request changes by contacting us using the information in Section 17.
When you apply for a job through the Services, we will share your application materials and any information you submit with that employer and/or its agents. Employers are responsible for how they collect, use, store, and process your information after they receive it. Their privacy practices are governed by their own policies, not this Policy.
If the Services allow employers to search candidate profiles or download resumes, employers may retain copies of information they access. If you wish to request that an employer delete information they obtained from the Services, you must contact that employer directly.
We may disclose information as follows:
We use vendors and service providers to perform services on our behalf (for example, hosting, analytics, customer support tools, email/SMS delivery, payment processing, security, and fraud detection). These providers are permitted to process information only as needed to provide services to us and are subject to contractual obligations.
We may share device and usage information with analytics and advertising partners to measure performance and, where enabled, deliver targeted advertising. In some jurisdictions, this may be considered ‘sharing’ or ‘selling’ under applicable privacy laws.
We may disclose information if we believe in good faith that disclosure is necessary to: (i) comply with law, regulation, legal process, or governmental request; (ii) protect the rights, property, and safety of the Company, our users, or others; (iii) investigate fraud or security issues; or (iv) enforce our agreements and policies.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets, information may be transferred as part of that transaction, consistent with applicable law.
We may share information for other purposes with your consent or at your direction.
We and our service providers may use cookies, pixels, SDKs, web beacons, local storage, and similar technologies (collectively, “Tracking Technologies”) to: operate the Site, remember your preferences, measure performance, help prevent fraud, and (where enabled) provide advertising.
Some browsers offer a ‘Do Not Track’ signal. The Site may not respond to Do Not Track signals in a uniform way.
Where required by applicable law, we will treat a valid Global Privacy Control (GPC) signal as a request to opt out of certain data uses that may be considered ‘selling’ or ‘sharing’ for targeted advertising.
We may send you service-related communications (such as account and security notices). If you opt in, we may also send promotional messages. You can opt out of promotional emails using the unsubscribe link in the message or through your account settings (if available).
If we offer SMS alerts and you opt in, message and data rates may apply. You can opt out by replying STOP (or other indicated keyword) or by contacting us. Opt-out requests may take a short period to process.
We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods may vary based on the type of information, legal requirements, and operational needs.
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
The Services are intended for users who are at least 18 years old (or the age of majority in their jurisdiction). We do not knowingly collect Personal Information from children. If you believe a child has provided us Personal Information, contact us so we can take appropriate action.
We are based in the United States and may process and store information in the United States and other countries where our service providers operate. If you access the Services from outside the United States, you understand that information may be transferred to and processed in countries that may have different data protection laws than your country.
Depending on your state of residence, you may have rights to: (i) access or obtain a copy of certain Personal Information; (ii) correct inaccurate Personal Information; (iii) delete certain Personal Information; (iv) opt out of targeted advertising, and in some cases, the ‘sale’ or ‘sharing’ of Personal Information; and (v) appeal certain decisions we make about your privacy request.
California residents have specific rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”). This section provides additional disclosures and explains how to exercise those rights.
In the prior 12 months, we may have collected the following categories (depending on how you use the Services):
We do not sell Personal Information for money. However, depending on the Tracking Technologies used and your interactions, certain disclosures to advertising partners may be considered ‘sharing’ or ‘selling’ under the CCPA/CPRA. You may opt out where required.
We will verify requests consistent with applicable law. You may designate an authorized agent to submit requests on your behalf, subject to verification of authorization.
Residents of other states with comprehensive privacy laws may have similar rights, including the right to opt out of targeted advertising and certain profiling. We will honor applicable rights in accordance with law.
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under the GDPR/UK GDPR. If you expect to actively market to or serve EEA/UK users, consider adding a dedicated GDPR section tailored to your actual processing activities.
The Services may contain links to third-party websites or services (including employer websites and application systems). We are not responsible for third-party privacy practices. We encourage you to review the privacy policies of those third parties.
We may update this Policy from time to time. We will post the updated Policy on the Site and update the Effective Date/Last Updated date above. If we make material changes, we may provide additional notice as required by law.
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
JobHub Group LLC d/b/a ClickHireMatch
Owner/Operator of contactcenterjobs.com
Illinois, United States
Email: privacy@contactcenterjobs.com
